City of salina application

Manage Your Utility Account


Start service - Apply to start water, sewer and trash pick-up at your address.	Transfer service - Moving? We can get you transfered to your new location.	Stop service - We're sorry to see you go. Use this form to stop your service.

PLEASE NOTE:
- Applications must be received at least 2 business days in advance. - If the information received cannot be verified, the application will not be processed until you respond to the e-mail notification that will be sent to
the e-mail you provided.

Existing customers can have their monthly utility summary billing statement e-mailed to them. Choose to receive an e-mail only, or e-mail and U.S. mail.

Pay your utility bill online using a Visa, Mastercard or Discover or E-check at no additional charge. Online payments are reflected on your account immediately when submitted. However, payments may take several days to be posted to your account.

Other Payment Options - Telephone, Auto Bill Pay, By Mail, Drop Box Locations or In Person

Access Your Utility Account

Registered users can view their account and pay their water utility bill online.
Up-to-date account information for water, wastewater, and sanitation services.
Customers are able to view and print billing statements, payments, consumption, historical information and graphs.
Not registered? Visit the First Time User page to sign up.

Customers can obtain information about their account 24 hours a day 7 days a week by calling WaterLine at 785-309-5740.
Customers will need their account number which is located on the upper left hand corner of their bill to access their current and past due balances, make payment arrangements, or hear billing and payment history.

	City of Salina Water Department City/County Building 300 W. Ash Street, Room 102 Salina, KS 67401
Open Monday through Friday from 8:00 AM to 5:00 PM, except holidays.